10/15/2010

Web Design and Development Services | Calling Script (Inbound Leads)


Hello I am calling to speak to Bob Jones please?

Bob my name is __________, and the reason I am calling you is that recently you went to our website and indicated that you had an interest in Web Design and Development, is that correct? Do you have a moment to talk about that now?

Bob, to introduce myself a little bit better to you, I am with the company called _______________. We are offering Web Design, Web Development & SEO Services. We determine each client's specific needs and then develop a custom website that will help them achieve their goals.

May I ask, if you get everything you want from Web Design and Development services, what would that be?  And what is most important to you when choosing a company for this?

Bob, most of our clients have a price range in mind when considering this, what is yours?

How many other companies have you looked at for this?

Let's say for a minute you were to move ahead with this, and that it continues to work for you as well as it works for our other clients, what are some of the positive benefits you can see yourself?

Bob, you mentioned that if you get everything you want from Web Design and Development services _________________________________ and the most important to you when choosing a company for this is _______________________________.

If I can show a service that will completely meet your needs, would you consider taking some time today to fill out a Website Design and Development questionnaire?

Who will be making this decision with you? And after we submit the proposal, what happens next?

Bob, I will send the questionnaire within the next hour, what is the best email address for you?

As soon as I received the answered questionnaire, I will forward it to my Account Manager for his review so he can prepare a proposal for you. With your permission, I will forward your contact information and I will have him call you to discuss what you are looking to accomplish and how we can help you, may I do so?

Just in case you can't be reached at this phone number, what your secondary phone number is?

Bob, do you have any questions?

Basically, that's it for now... Thank you for your time and courtesy. Again, my name is __________ with _______________. Have a great day!

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